Terms & Conditions

Last updated: July 17, 2026

These Terms & Conditions ("Terms") govern the moving and storage services provided by Eazy Peazy Moving LLC ("Eazy Peazy," "we," "us," or "our") to you, the customer ("you" or "shipper"). By requesting an estimate, paying a deposit, or tendering your household goods to us, you agree to these Terms together with your written estimate and Bill of Lading, which together form the entire agreement for your move.

1.Who we are

Eazy Peazy is a licensed and insured household goods motor carrier. Unlike a broker, we perform your move ourselves: your belongings are loaded, transported, and delivered by our own crews on our own trucks and are not handed off to a third-party carrier along the way. We specialize in long-distance and interstate household moves.

Our interstate moves are performed under our federal operating authority (U.S. DOT 4429892 / MC 1742881) and are governed by the regulations of the Federal Motor Carrier Safety Administration (FMCSA), 49 C.F.R. Parts 370–375.

2.Estimates & pricing

We provide a written estimate before your move. Your estimate states whether it is:

• Binding / flat-rate — a fixed price for the goods and services listed, which does not change as long as your inventory and services stay the same;
• Binding not-to-exceed — a guaranteed ceiling: you pay the estimated amount or the actual charges, whichever is lower; or
• Non-binding — a good-faith approximation, where final charges are based on the actual weight or volume and services provided.

If your inventory, access, or requested services change from what the estimate is based on — for example, added items, additional packing, or an added stop — charges will be adjusted at our published tariff rates and documented in a written addendum or revised estimate before the additional work is performed.

3.What's included & extra charges

Unless your estimate states otherwise, your price includes standard loading, transportation, and unloading, including fuel and tolls between origin and destination. The following common accessorial services may carry additional charges when they apply, and will be disclosed on your estimate or as a documented addendum:

• Long carries beyond a standard distance from the truck to the door;
• Stairs or elevators beyond a standard allowance;
• Shuttle service where a full-size truck cannot access the residence;
• Packing, unpacking, and packing materials, if requested;
• Bulky or specialty items (e.g., pianos, safes, oversized items);
• Storage, re-delivery, and additional stops.

4.Bill of Lading & inventory

The Bill of Lading is the contract of carriage for your shipment and the receipt for your goods. We issue it at or before pickup; please read it before signing. Where an inventory is prepared, it records the items tendered and their condition. You are responsible for reviewing the inventory and noting any disagreement at the time of pickup and delivery.

5.Valuation & liability

As the motor carrier, we are responsible for the care of your goods while they are in our custody, subject to the level of protection (valuation) you select. Valuation is not insurance — it sets the maximum amount we are liable for in the event of loss or damage. You choose one of the following in writing before your move:

Released Value Protection (included at no additional charge)

This is the most economical protection and the default if you do not choose otherwise. Our liability is limited to sixty cents ($0.60) per pound, per article. For interstate moves this is the minimum protection required under 49 C.F.R. § 375.

Full (Replacement) Value Protection (optional, additional charge)

Under this option, articles lost or damaged are repaired, replaced, or settled at their replacement value up to the declared value of your shipment, subject to any deductible stated on your Bill of Lading. The cost and terms are disclosed before your move.

For interstate shipments, our cargo liability is governed by the Carmack Amendment (49 U.S.C. § 14706) and the valuation you select.

6.Claims for loss or damage

If any item is lost or damaged, notify us as soon as possible and note it on the delivery paperwork. All claims must be submitted in writing to info@eazypeazymoving.com and include your job number, a description of the item(s), and the amount claimed.

• For interstate moves, you have a minimum of nine (9) months from delivery to file a written claim. We will acknowledge your claim within 30 days and pay, decline, or make a settlement offer within 120 days of receiving it (49 C.F.R. Part 370).

7.Payment & deposits

A deposit of up to 40% of your total move charges may be required to reserve your move date; the exact amount and payment methods are stated on your estimate. We accept credit card, check, Zelle, cash, and ACH/wire transfer. Unless your estimate states otherwise, the remaining balance is due before your goods are unloaded at delivery. For interstate moves, forms of payment accepted at delivery are those stated on your Bill of Lading, consistent with federal requirements.

8.Cancellation & rescheduling

You may cancel or reschedule by contacting us in writing. Our current policy:

• Cancellations made 72 hours or more before the scheduled pickup: your deposit is refunded.
• Cancellations made within 72 hours of pickup: your deposit is non-refundable.
• Rescheduling is subject to availability; we will work with you to find a new date.

9.Pickup & delivery windows

We confirm your pickup date and your delivery window in writing before pickup. For long-distance moves, delivery is quoted as a spread of days rather than a single guaranteed date, because transit depends on distance, routing, and conditions on the road. We keep you informed and make every reasonable effort to deliver within the agreed window. Dates and times are estimates and are not guaranteed.

10.Storage-in-transit

If you are not ready to accept delivery, or delivery cannot be completed, your goods may be placed into storage-in-transit (SIT) at a secured facility. Storage, warehouse handling, and re-delivery (including any vaulting and un-vaulting fees) are charged at our published rates and disclosed to you. Our liability during storage remains subject to the valuation option you selected.

11.Items we cannot move

For safety and legal reasons, we cannot transport hazardous materials (e.g., flammables, explosives, corrosives, ammunition), perishable food, plants, or live animals. We strongly recommend you personally carry irreplaceable and high-value items such as cash, jewelry, important documents, and medications. We are not liable for prohibited or non-tendered items.

12.Your responsibilities

• Provide an accurate inventory and disclose bulky, specialty, or high-value items in advance.
• Ensure safe, legal access at both locations, including any building certificates of insurance, elevator reservations, or parking permits your residence or HOA requires.
• Be reachable (or designate someone) on pickup and delivery days.
• Prepare your belongings appropriately unless you have purchased packing services.

13.Delays & events beyond control

We are not liable for delays or losses caused by events beyond our reasonable control, including weather, road and traffic conditions, mechanical breakdown, accidents, acts of government, or acts of God. In such events we will make reasonable efforts to complete your move as promptly as possible and to keep you informed.

14.Dispute resolution & arbitration

We want every move to end well. If a dispute arises, contact us first so we can try to resolve it directly. For interstate moves, as required by 49 U.S.C. § 375.211, we offer you the option of resolving disputes about loss, damage, or charges through a neutral arbitration program. Details of the program and how to request it are available on request. Arbitration under this program is optional and is not required by federal law.

15.Governing law

These Terms are governed by the laws of the State of Florida and, for interstate moves, applicable federal law. Except where a dispute is submitted to arbitration, any legal action shall be brought in the state or federal courts located in Palm Beach County, Florida.

16.Contact & authority

Eazy Peazy Moving LLC
7891 Manor Forest Blvd, Boynton Beach, FL 33436
Phone: (561) 493-3287
Email: info@eazypeazymoving.com
U.S. DOT 4429892 · MC 1742881 · Cargo insurance: $100,000